Update Credit Card/ Change Tiers/ Cancel Membership

How to Change/Add Credit Card:

You may change or add a credit card in your profile tab (look for a little person's head or your photo in the top right of your screen). Click your profile picture and then the Add/ Change Credit Card page will list the credit cards for you to change. Click "Music in Our Homeschool" so you can change or add the credit card there.

Is There a Way to Pause my Membership for a While?/ How to Cancel:

The platform I use to host the membership and courses (Teachable) doesn't have a pause feature. The only option is to cancel and then rejoin at a later date at the price it is at that later time.

(**It may be easier to cancel using a computer rather than your phone.)

You may cancel your subscription in your profile tab (look for a little person's head or your photo in the top right of your screen). The Manage Subscriptions page will list the number of active subscriptions you have in the school (e.g. pricing plans and monthly subscriptions). If you have an active subscription, you'll see the Course Name, the Recurring Price, the Time of Enrollment, and a Cancel button.

If you cancel your subscription, it will take effect at the end of the current billing cycle, and you will be automatically un-enrolled in the membership and all courses that are included at that time.

However, if you have enrolled/purchased any course outside of the membership, you will NOT lose access to those. You will continue to have access to any course you have purchased separately.

When you cancel, I'll email you with an exit survey and would love any feedback on how to improve the membership!

Upgrade to the Premium Tier (or Downgrade to the Basic Tier):

Yes! It's easy. Head to your profile picture in the upper right-hand corner of the screen. (If you don't see it try clicking the 3 lines -- hamburger menu-- to find it. Or, you might need to click the "home" icon in the top left of the screen first.) Then, click Memberships & Subscriptions. Click Compare Tiers, then Premium, then Join. It will automatically upgrade you and prorate any payment you already made for the Basic tier.

If you'd like to learn more about the Premium Tier, click here.

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